By booking a service with FixIt360, you agree to the following terms and conditions, which are designed to ensure a smooth, safe, and satisfactory service experience for both you and our team. Please read these terms carefully before confirming your booking.
You agree to provide complete and accurate information when making a booking. This includes your correct name, contact details, service address, and any specific instructions that may be required for successful service completion. Providing incorrect or incomplete information may result in delays, rescheduling, or cancellation of your booking.
- Payment Terms: All payments must be made in full after the service has been completed to your satisfaction, unless otherwise agreed upon in writing prior to the appointment.
- Service Issues: Any concerns or issues regarding the service provided must be reported within 24 hours of service completion for them to be addressed promptly.
- Right to Refuse Service: We reserve the right to refuse or discontinue service in cases of unsafe working conditions, misuse of our services, aggressive or abusive behavior, or unreasonable demands that fall outside the agreed service scope.
- Customer Responsibilities: You are responsible for ensuring that the service area is safe, accessible, and free from hazards that could pose risks to our team.
- Rescheduling & Cancellations: If you need to reschedule or cancel a booking, please notify us at least 24 hours in advance to avoid possible cancellation fees.
- Liability: While we take every precaution to ensure quality and safety, FixIt360 is not liable for damages caused by pre-existing conditions, misuse of equipment, or failure to follow post-service care instructions.
By confirming your booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These terms are subject to change at any time, and the latest version will always be available on our website. Continued use of our services after any updates will constitute acceptance of the revised terms.